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How to Identify Your Most Valuable Customers
Every good butcher, grocer and bubble tea seller knows that having a good relationship with their customers increases the chances of said customers returning, buying and passing on their pleasant...
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The High Street Versus Ecommerce
The times they are a changin’ and if you’ve paid a visit to your high street recently then you’ll probably be well aware of boarded up premises and yet another big brand chain store taking the place of...
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E-Commerce Expectations – What do UK customers want from online fashion...
British retailers and consumers are leading the field in European e-commerce. Around a third of retail revenue is now earned online, with research by Capgemini indicating that customers spent a...
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Driving Toward A Digital Horizon: The Automotive Multichannel
To date, the automotive industry has been perceived as slow to adapt to the digital revolution. Unwilling to engage strategically, hesitant to make a leap of faith, they look as though they’re falling...
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